We are seeking an Inside Sales Representative for a leading company in the field of biotechnology and cellular therapy. This role involves sales and support via phone, focusing on lead generation, customer follow-up, CRM management, and assisting customers with technical life science products.

This position is ideal for individuals who thrive on sales interactions, customer dialogues, and thrive in a dynamic medical technology or biotech setting.

Job Duties:

• Initiate outbound calls to assess leads and present products
• Follow up with potential customers, clients, and active accounts
• Maintain records of calls, notes, and future actions in the CRM platform
• Address basic product inquiries and facilitate the sales process
• Assist in resolving customer issues and escalating complex matters as necessary
• Convey information clearly via phone and email to customers and internal teams
• Stay organized while juggling multiple follow-ups and tasks

Qualifications:

• Prior experience in inside sales, customer service, or business development
• Knowledge of biotech, medical device, pharmaceutical, software, or technical sales is a plus
• Background in biology, chemistry, life sciences, or a related discipline is preferred
• Comfortable with a high volume of outbound calls
• Excellent phone etiquette and professional communication abilities
• Detail-oriented, efficient, responsive, and open to feedback
• Positive mindset, strong work ethic, and eagerness to learn about technical products

This is a full-time role with a renowned global organization in the biotech and medical technology sector. Apply now to explore further opportunities.