We are seeking a Legal Billing Operations Manager for a reputable legal organization in Raleigh, NC. This position is perfect for a seasoned legal billing expert who can supervise billing and eBilling processes, assist attorneys, lead a team, and enhance the accuracy and efficiency of billing procedures.

This role requires a proactive leader who comprehends the fast-paced, detailed, and client-oriented nature of a law firm setting.

Duties

• Supervise and guide a team of legal billing and eBilling professionals
• Manage invoice creation, review, submission, corrections, and follow-up
• Collaborate with attorneys and management to address billing inquiries, unbilled time, and client billing concerns
• Monitor eBilling submissions, rejections, appeals, and adherence to outside counsel guidelines
• Analyze billing reports, patterns, write-downs, realization rates, and process impediments
• Enhance billing protocols, workflows, training programs, and system utilization
• Sustain special billing agreements, client specifications, and alternative fee arrangements
• Maintain uniform billing standards while enhancing efficiency and accuracy

Requirements

• Prior law firm billing experience, including legal invoice assessment and client billing policies
• Demonstrated experience in leading, supervising, or mentoring billing team members
• Familiarity with eBilling platforms and electronic invoice transmission
• Proficient in Excel and adept at handling billing data and reports
• Effective communication skills with attorneys, financial leaders, clients, and internal groups
• Excellent organizational abilities with a knack for managing deadlines and multiple priorities
• Preferably a Bachelor’s degree, but substantial legal billing leadership experience will be considered

This position presents an influential leadership opportunity within a stable law firm that values billing as a key component of client satisfaction, financial success, and internal efficiency. Apply now to advance your legal billing career!