Field Service Technician

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Field Tech

Job Title: Field Tech

Location: Lansing, MI

Salary: $65,000 – $75,000 per year plus bonus

Job Summary: We are hiring a self-reliant Field Technician who can interact with customers, create technical reports, and provide recommendations to improve products. The Field Technician will be responsible for assembling, commissioning, inspecting, repairing, and troubleshooting systems both locally and internationally.


  • Minimum of 5 years experience in a Field Technician role with decision-making responsibility
  • Electronics or Electrical certificate or degree
  • Willingness to travel 70% of the time, including domestic and international travel
  • Ability to write technical reports and documents
  • Experience with PLC’s preferred
  • Ability to read and troubleshoot electrical schematics
  • Proficient with Microsoft Word, Excel, and PowerPoint
  • Clean driving record
  • Comfortable working at heights

· Experience with PLCs, VFDs, data acquisition, wiring, power equipment, and industrial electricity required. Experience with Siemens, ABB, and TMEiC platforms preferred.

· Must have or be able to obtain a valid passport for international travel


· Interface with customers, vendors, and contractors

· Coordinate site visits and start-up activities with stakeholders

· Respond promptly to customer inquiries

· Troubleshoot various automated equipment onsite and remotely

· Repair onsite equipment, both warranty and non-warranty claims

· Conduct routine inspections of existing system installations

· Ensure proper implementation of pre-commissioning activities

· Perform final commissioning and demonstrate equipment functions to obtain customer acceptance

· Clear and sign-off mechanical, electrical, and automation punch list items

· Participate in project and construction meetings

· Provide technical training to end-user operators and maintenance personnel

·Troubleshoot technical issues onsite and provide subsequent support to customers

·Coordinate details and travel arrangements for site visits

·Provide technical support to customers, contractors, sales, and engineering

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