Senior Quality Manager

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Quality Lead

Job Title: Quality Lead

Location: Norfolk, NE

Salary: Based on Experience

Job Summary: The Quality Lead is responsible for ensuring product safety, quality, and compliance with regulations at the manufacturing plant in Norfolk, NE. They will develop and implement a comprehensive quality system, conduct testing on ingredients and finished products, handle complaints, and communicate with sales and plant staff regarding quality issues and opportunities.

Qualifications:

  • Implement and oversee the Quality Assurance Program according to established policies and procedures.
  • Establish quality standards for finished products, in-process testing, and ingredients, and ensure compliance.
  • Develop quality specifications for incoming raw materials and monitor compliance.
  • Manage and lead the QA team.
  • Prepare and manage the laboratory budget, identifying cost-saving opportunities.
  • Investigate and address customer complaints promptly.
  • Assist with product and process development and test runs, reporting results.
  • Manage inventory of off-spec materials and coordinate reworking as required.
  • Conduct internal and external audits as necessary.
  • Maintain and improve quality assurance lab data system reports.
  • Ensure compliance with safety and regulatory policies and practices.
  • Coordinate pest control services.

Responsibilities:

  • Minimum of 7 years of experience in manufacturing QA management
  • Strong knowledge of dairy industry and PMO (Pasteurized Milk Ordinance)
  • Bachelor’s Degree or equivalent in Life Science or related field
  • Proficiency in laboratory testing procedures and computer software applications
  • Strong analytical and organizational skills
  • Previous supervisory experience

Resume
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